Shipping and Delivery

Shipping Locations

• We currently ship products only within Kerala. Ensure that your shipping address is within this region when placing an order.

Shipping Charges

• Shipping charges are calculated based on the weight, size of the package, and the delivery location. These charges will be displayed during the checkout process.

Delivery Timeframes

• Standard Delivery: Orders are typically delivered within [insert number of days, e.g., 3-7 business days] after processing.
• Delays: Delivery times may vary due to factors such as weather conditions, strikes, or other unforeseen events. We will notify you of any significant delays.

Order Tracking

• After shipment, you will receive a tracking number via email or SMS. You can use this number to track your order on our website or the courier’s website.

Failed Deliveries

• If delivery fails due to incorrect address information or unavailability of the recipient, our courier will make [insert number of attempts, e.g., two] more attempts. If all attempts fail, the package will be returned to us, and additional shipping charges may apply for reshipment.

Damaged or Incorrect Products

• If you receive a damaged or incorrect product, contact our customer service team at [insert contact information] within [insert number of days, e.g., 48 hours] of delivery. We will arrange for a replacement or issue a refund as per your preference.